
Why Our Customers Love It
You got questions, we got answers
Find answers to common questions about our products and services.
Your Scarlet glasses will be ready for their first pour soon. Please allow [7–12 business days] for delivery. Delivery times may vary depending on your location and seasonal demand.
Our fulfillment team operates Monday through Friday. Orders placed during weekends or holidays will begin processing on the following business day.
Your tracking information will be sent to the email address used when placing your order, usually within four business days. Once received, you can enter the tracking number on the carrier’s website to follow your shipment.
Please contact us as soon as possible. We may be able to update your shipping address as long as the order has not already been shipped.
Many of our products are released in limited quantities and may not be restocked after selling out. We recommend ordering your favorite items while they are still available.
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30-Day Risk-Free Trial
We're so confident in the quality of our product that we offer a satisfaction guarantee. If you're not completely satisfied with your purchase, simply return the item within 30 days for a full refund.